Frequently asked questions


Do I need to register to place an order?
Yes, you will need to register by entering a username and password before you can proceed to purchase.

How long will it take to receive my order?
The deadline for ordering this product is on Monday 1st April 2025. Please note, delivery can take up to 3-4 weeks after the online store has closed. As soon as your hoodie arrives to the college we will be in touch with details on how to collect.

I have a problem when trying to place an order, can you help?
Please contact our Uni Leavers online team with your order enquiries. Call them on: +44 (0)1245 382600 or alternatively email [email protected]

What payment methods do you accept?
We accept all major credit cards i.e. Mastercard, Visa, using the Global payments secure online payment system or you can pay securely via PayPal.

My order wasn't available for collection, can you help?
Please contact the Uni Leavers online team, who will be able to investigate further. Call them on: +44 (0)1245 382600, alternatively you can email [email protected]

Where do I find the Returns Policy?
The Returns Policy can be accessed via the link 'Returns and Refunds', found at the bottom of the page.

My question isn't listed here - can you help me?
Please contact the Uni Leavers online team, who will be able to investigate further. Call them on: +44 (0)1245 382600, alternatively you can email:[email protected]